Responsible Gaming
Responsible Gaming at Parimatch
At Parimatch, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as entertainment only — never as a way to earn money or solve financial problems. We encourage all our players to gamble responsibly and within their means.
Age Verification
Parimatch is strictly available to individuals who are 18 years of age or older, or the legal gambling age in your jurisdiction, whichever is greater. It is your responsibility to ensure you meet the legal requirements to gamble in India and your specific state or region.
If you are under the legal gambling age, you must not access or use Parimatch services. We conduct regular age verification checks to protect minors.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or others, problem gambling may be developing:
- Chasing Losses: Attempting to recover lost money by gambling more frequently or with larger stakes
- Hiding Gambling Activity: Concealing the extent of gambling from family, friends, or loved ones
- Loss of Control: Inability to stick to predetermined betting limits or stop gambling when intended
- Neglecting Responsibilities: Prioritizing gambling over work, school, family, or other obligations
- Increased Tolerance: Needing to gamble with larger amounts to achieve the same level of excitement
- Financial Strain: Borrowing money, using credit, or gambling with funds meant for bills and essentials
- Emotional Dependency: Using gambling to escape stress, anxiety, depression, or other negative emotions
- Failed Attempts to Quit: Repeated unsuccessful efforts to reduce or stop gambling
- Irritability When Not Gambling: Becoming irritable or anxious when unable to access gambling
- Withdrawal Symptoms: Experiencing restlessness or anxiety when attempting to cut back
Self-Help Tools & Features
Parimatch provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose over a set timeframe
- Session Time Limits: Set automatic reminders or session cutoffs to manage time spent gambling
- Reality Checks: Receive periodic notifications during gaming sessions to remind you how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing Parimatch, preventing you from gambling for a defined period
- Account Restrictions: Reduce betting limits or restrict access to certain games
To activate any of these tools, log into your Parimatch account and visit the "Responsible Gaming" or "Settings" section, or contact our Customer Support team.
Support Organizations
If you or someone you know is struggling with problem gambling, please reach out to these trusted organizations:
India & South Asia
- All India Gaming Federation (AIGF) – Advocates for responsible gaming standards across India
- National Institute of Mental Health and Neurosciences (NIMHANS) – Provides mental health support for addiction issues in India
- Gamblers Anonymous India – Self-help groups for individuals struggling with gambling addiction
International Support Services
- GamCare (UK) – www.gamcare.org.uk – Free confidential support and counseling
- GamStop (UK) – www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (US) – www.ncpgambling.org
Crisis Support
- AASRA (India) – 24/7 helpline for emotional and psychological support: 9820466726
- iCall (India) – Mental health helpline: 9152987821 or 9999 205 000
Need Help?
If you or someone close to you is experiencing difficulties with gambling, please seek help immediately. There is no shame in reaching out — professional support is available and effective.
Remember: Gambling should be a form of entertainment, not a financial solution. If you're struggling to control your gambling, contact one of the support organizations listed above or speak to a mental health professional.
For assistance within Parimatch, contact our Customer Support team at support@parimatch.in to discuss responsible gaming options and self-exclusion.